To create a Queue Management application
Login and search for Queue Management
Login to your Pickcel account. Open Apps and search for the Queue Management app.
Click Create App
Click the Queue Management app card, then click Create App in the app details panel.
Preview and create
You can check the preview by clicking Preview, and if all looks good, click on Create App. The app gets saved in the Media library.
Add it to a composition and share it on your screen.
How to manage the visits and tokens generated?
Access Admin Dashboard
Open Media on your Pickcel dashboard. You will find your saved queue management app. On hover, three dots will appear at the far right. Click on the three dots. From the dropdown menu, select Admin Dashboard.
View tokens
An admin dashboard will open in a new window. All the tokens generated will be displayed on the left-hand side.
Manage queue
On the right-hand side, click on Start, and the queue will start like this. If the visitor doesn’t show up, click on No show, and if the visit is done, click on Done. After either, the queue will move to the next one.
How does the app work for the end users?
User scans and gets token
User can scan the QR code shown on the screen and generate a token. The token will be shown on their mobile devices like this:
Token displayed on screen
When the user’s token number is displayed on the screen, it means it is their turn for the visit.
Mobile notification
On the user’s mobile phone, the notification with the token number is updated when it is their turn.
