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Deploy both Pickcel Comms desktop apps as Windows app (Win32) apps in Intune. Employees see no installer windows or UAC prompts. What employees get
  • The Notification app starts in their session and shows in the system tray.
  • Pickcel Comms Screensaver is selected for them, with a 5-minute idle timeout.
  • Both apply again at every sign-in, for every user of the PC.

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Before you start

  • Intune access that can create apps and manage groups (Intune Administrator, or Application Manager plus group permissions).
  • Target PCs on Windows 10 1607+ or Windows 11 (64-bit), enrolled in Intune and online.
  • Outbound HTTPS (TCP 443) to connectapi.pickcel.com. No inbound ports are needed.
1

Download the Intune packages

In Pickcel Comms, go to Settings → Downloads:
  • Notification (Intune) → Download Intune Package (for example pickcel-comms-notification.intunewin)
  • Screensaver (Intune) → Download Intune Package (for example pickcel-comms-screensaver.intunewin)
The plain Screensaver and Notification cards are standalone installers, not for Intune.
2

Connect your Microsoft account

In Pickcel Comms, go to Settings → Company → Microsoft account → Connect Microsoft. Sign in with an account on the same tenant as Intune and grant the permissions.
Without this, Auto Register Employee has no directory to match against, and PCs won’t be linked to employees automatically.
3

Create a pilot group

In intune.microsoft.com → Groups → New group:
  • Group type: Security. Membership type: Assigned. Name it, for example, Pickcel-Comms-Pilot.
  • Add 1–2 test devices.

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Add the Notification app

Apps → All apps → + Create (or + Add) → Windows app (Win32) → Select. Upload the Notification .intunewin file and check the Setup file name it shows (for example Pickcel Comms-v2.0.7.exe).
  • /S makes the install silent. Without it, the install hangs on a window no one can see.
  • Type the uninstall path in full. Don’t use %ProgramFiles%.
  • Type registry key paths by hand. Copy-pasting can add hidden spaces that break detection.
  • Use Required, not Available. Available only offers the app in Company Portal.
  • Optional: set End user notifications to Hide all toast notifications.
Click Create and keep the tab open until the upload finishes (bell icon, top right). Intune then takes about 15–30 minutes to process and push the app.

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Add the Screensaver app

Repeat the same steps with the Screensaver .intunewin (setup file, for example Pickcel Comms Screensaver-v1.0.5.exe). Only these values change:

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Roll out beyond the pilot

Once pilot devices show Installed, widen the assignment:
  • Device group (recommended): installs on every device in the group, for whoever uses it.
  • User group: installs on any managed device the user signs in to. Other users of that device get it at their next sign-in.
  • Company-wide: add devices to the group, or choose + Add all devices.
Devices check in about every hour. To install now on one device: Devices → select the device → Sync. Downloads are about 90 MB (app) and 200 MB (screensaver).

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Check the deployment

In Intune: Apps → All apps → the app → Monitor → Device install status. The portal can lag 5–15 minutes behind the device. On the device:
  • Pickcel Comms icon in the system tray (click ^ near the clock).
  • Start → Change screen saver: Pickcel Comms Screensaver selected, wait 5 minutes.
  • C:\Program Files\Pickcel Comms\ and C:\Windows\pickcel-comms-screensaver.scr exist.
In Pickcel Comms: under Employee, the device is assigned to the employee signed in to Windows.

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Troubleshooting

The device hasn’t checked in or isn’t in the group. Sync the device and check Groups → your group → Members.
The upload hasn’t finished, or the browser tab was closed during upload. Wait and refresh. If the bell shows no upload in progress, delete the app and create it again, keeping the tab open.
The detection rule doesn’t match. Re-check the key path (no stray spaces), value name Installed, String comparison, value 1, 32-bit = No.
The installer file is damaged or incomplete. Download a fresh package from Settings → Downloads.
The install command is missing /S, or the setup file name doesn’t match. Use "<Setup file shown in Intune>" /S.
No one was signed in during install. The app starts at the next sign-in.
C:\ProgramData\Microsoft\IntuneManagementExtension\Logs\AppWorkload.log and IntuneManagementExtension.log in the same folder.

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Uninstall

  • Add an Uninstall assignment for a group containing the devices. Intune runs the uninstall commands silently.
  • Removing a device from the Required group only stops future installs. It doesn’t uninstall the apps.
  • After uninstall, the PC goes back to its previous screensaver.
Still stuck? Email support@pickcel.com with the Intune error code, the Windows version, and screenshots of your Program and Detection rules tabs.