Which Pickcel Comms channel should you use?

Turn on one or more channels in a campaign’s Channels step. Each channel is configured separately.

Channel	Best for	Needs
Screensaver	Visual stories and promotions shown while PCs are idle	Screensaver app on the PC; a playlist
Desktop Notification	Urgent or time-sensitive alerts	Notification app running on the PC
Wallpaper	Always-visible messages, such as campaigns or values	Notification app on the PC; an image in Media
Ticker	Short headlines and links that stay on screen	Notification app on the PC
Microsoft Teams	Reaching people where they already chat	Teams connected in Settings → Integrations
WhatsApp	Frontline or mobile staff away from a desk	WhatsApp Business connected; an approved template; employee phone numbers

Desktop channels reach only employees who have a screen assigned. See Assign a screen.